"A box is missing"
How many did you load? How many did you deliver? Without a list signed by both sides, nobody can settle it.
One disputed box means hours on the phone and a goodwill gesture.
A box arrives broken. You don't pay for it.
A photo, a timestamp and the customer's signature on every item. A damage claim is settled in 2 minutes, with proof. Even offline.
Connected to LINA · Unlimited movers · 15-day trial, no card
Living room mirrorMoreau job · London → Manchester
BROKENPacked · photo14 Oct 09:12 · J. Martin
OKLoaded · Truck 214 Oct 15:40 · K. Benali
OKUnloaded · cracked glass15 Oct 10:42 · J. Martin · 2 photos
BROKENHistory intact and verified
The problem
A dispute costs more than the box.
Without proof, it is your word against the customer's. And it is almost always you who pays.
"You broke it"
A scratch on a sideboard, a cracked screen: without a photo taken before departure, you cannot prove the condition at loading.
Without a dated photo, the customer wins.
The crate nobody can find in storage
A customer calls back three months later. Someone has to search the warehouse for their crates while the customer waits.
Wasted time, and a customer who doubts you.
With MoverTrace you answer in seconds, with evidence: how many items, in what condition, signed by whom, and where they are.
What it gets you
Fewer claims, a calmer office, customers who recommend you.
Fewer claims paid
The customer signed off the condition of every item at loading.
An office that can breathe
Customers follow their move without calling, and the office sees damage as it happens.
Customers who recommend you
They receive their signed list: it looks professional, and it shows in your reviews.
Storage: nothing forgotten
You know where every item is, and which storage is not yet invoiced.
Your crew scans. Everything else follows.
One scan, one photo, one signature: see in 35 seconds how it works on the job.
Video in French · English version coming soon
How it works
Three steps, on your crews' phones.
No three-day training. Your movers scan, photograph and get signatures.
Label
Every box and every piece of furniture gets a label with its QR code, printed from the office. One scan and the item has its identity.
LabelledSign at loading
A photo of each item's condition. At the end of loading, the customer signs the list on the phone. A signed, locked PDF is generated.
Photo takenSignedDeliver and sign
On arrival, every item is scanned and the customer signs again. Everything is compared: if something is missing, you see it straight away.
DeliveredDiscrepancy flagged
Works offline
Basement, car park, countryside, dead zone: everything is saved on the phone, then sent automatically when signal returns, with no duplicates and no loss.
Unlimited movers, at no cost
Agency staff, seasonal workers, a new crew: add as many movers as you like without paying a penny more.
Storage
Where is this customer's stuff? You know in seconds.
Every crate is scanned in and out, and put away at a precise spot in the warehouse.
- Your storage floor plan, crate by crate, down to the exact spot.
- A customer calls: find their crates without searching the warehouse.
- On release, a signed exit note from the customer.
- Crates that have been sitting for a long time are flagged for you.
Adds to your software
Keep your tools. MoverTrace completes them.
No migration, no change of habits in the office. MoverTrace adds to what you already use.
Connected to LINA
Your LINA jobs feed MoverTrace: no re-keying, and field proof flows back to where you already work.
Open to your quoting software or CRM
Another tool? It can create your jobs in MoverTrace automatically as soon as a quote is accepted. Tell us about yours.
Not a CRM, not an ERP. MoverTrace replaces neither your quoting, your invoicing nor your planning. It does one thing, and does it well: proving the condition and presence of every item.
Pricing
One simple price. No surprises.
You pay for office seats. Your movers are free and unlimited.
Essential
€59per month excl. VAT
- 3 office seats included
- €15 excl. VAT per extra office seat
- Unlimited movers and customers, at no cost
- QR labels, photos, signatures, storage
- Offline field app
Or yearly
€590per year excl. VAT
That is 2 months free over the year.
One claim avoided pays for several months of subscription.
VAT not applicable, art. 293 B of the French tax code (CGI).
Frequently asked questions
What company owners ask us.
What if my crews have no signal?
No problem. The field app works entirely offline: photos, scans and signatures are kept on the phone, then sent automatically, once, when signal returns. Nothing is lost or duplicated.
What happens to my data?
It stays yours. It is strictly separated from other companies' data, and your customers' photos are private: only the people you authorise can see them. Details in our privacy policy, at the bottom of the page.
Am I locked in?
No. You start with a 15-day free trial, no credit card, then the monthly subscription stops whenever you decide. The yearly plan gives you 2 months free if you prefer to pay annually.
Can I import data from my current software?
MoverTrace adds to your tool rather than replacing it: jobs can be created from your quoting software or LINA with no re-keying. To bring in existing jobs, book a demo and we will look together at what is possible with your tool.
Your next dispute will be the last one without proof.
Create your workspace, label a first job, and see the difference on your next move.